Allianz facilitates the statement of work stoppages in the line
Once again, Allianz France innovates. In effect, the insurance company is the first to propose the digitization of the course of per diems that enable its customers to declare work stoppages and extensions directly from theCustomer Area of the Allianz. Spotlight.
A contract contingency digitised and simplified
In order to continue the digitization and simplification of the whole of his bid, contingency, Allianz France offers a new service completely new.
After his formula credit insurance 100 % digital » Allianz loan protection Insurance «, the insurer has decided on the simplification of the customer journey. More specifically, any person who has subscribed a contract a provident individual with a guaranteed per Diem is offered the possibility to declare work stoppages and extra time from his personal space.
The daily allowances paid to you within 10 days
Specifically, this new service offered by Allianz that enables you to realize in just a few clicks its approaches with simplicity, speed and security has the following characteristics :
- Completely confidential, you answer a few questions beforesending your documents, be photographed with your smartphone, via a space for exchanges both dedicated and secure,
- Then, at any time, you can follow the progress of your file until the payment of your allowances,
- Your daily benefits are paid to you within 10 days subject to the receipt of a complete application and its acceptance by Allianz France,
- The division by two the processing time of your file through to the automated processing done by a robot in the customer service centres.
Director of customer experience at Allianz France, Jean Boucher noted that » with this course digital and secure «, the insurer wishes to » accompany [its] customers in their administrative procedures «, but also » to make the trade smooth, fast and simple «. And he pointed out that» Allianz France puts the customer experience at the heart of its strategy «, the goal being to «meet the expectations» of its customers.
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